ABOUT US


Established in 2007 a small family business set out to provide a reliable, cost effective, high quality service based around some core values and a clear vision.
Apart from being a valued sub-contractor to some major cleaning companies in Australia, COMMAND has a footprint on direct contract cleaning services in Australia. Family business set out to provide a reliable, cost effective, high quality service based around some core values and a clear vision.
From a small team of dedicated cleaners and team leaders, COMMAND has become a reputable, reliable family of service providers within the cleaning and facilities management industry.

OUR MISSION STATEMENT


COMMAND’s mission is to follow our motto, 'Cleaning with Integrity'. We do this by exceeding client's expectations and with best practice cleaning and property management services with utmost care. We strive daily to support, empower and provide safe, clean and positive work environment for our employees.

OUR VISION STATEMENT


Our vision is to provide superior service than that of our competitors. We envision diversifying our cleaning business and becoming the most valued company in the industry. By achieving our vision, we know that we will achieve:

1. Improved sustained quality on which our customers can depend on
2. Provide affordable solutions for all budgets
3. Increased customer retention and satisfaction
4. Build sustainable enhanced opportunities for employees
5. Establish as safe service provider and ourselves as a highly trusted that every client wants in their building.

OUR CORE VALUES


Our values define who we are.

We put Clients First. We put ourselves in our client’s shoes. This means that we constantly search and provide most fitting solutions by improving quality and efficiency of our services. This is how we exceed our client’s expectations.

One team, One Goal is what you will see when you deal with us. Though behind the scene we have a complex but a seamless chain of command of sub-contractors, employees, supervisors, managers, contract administrators and accountants, you will never have to deal with individuals, you always deal with a team, a team that is dedicated to deliver the goal of delivering best cleaning services.

Value of Innovation is instilled in each team member of COMMAND. We believe in delivering tailor-made services for your business and this cannot be done without innovative practices. One such example is our “Client Management Portal.”

Integrity is one of our core values. We strive to combine honesty with safety. Which brings us to our next value: Safety with Care. We take your and our employee’s safety very seriously. Every employee goes through AFP security checks, which are updated periodically. This in long run builds trust with our clients and also keeps our staff on their toes.

Finally, Accountability and Responsibility are looked for and installed from the very beginning. We train our staff regularly and make sure that every person including the directors of our company take accountability of each job that is accepted by COMMAND. The buck stops with the first point of contact that you make.

We believe that with integrity comes reliability and with that in mind we ensure that all our valued clients are served as individuals.

OUR SERVICES


As an integrated service provider, COMMAND Cleaning Services provides a wide range of services making us a unique ONE CALL Solution for many services.

Our Services include

Contract Cleaning Services
Facilities Management and Ad-Hoc Services
Remote Location (Regional) Cleaning Services
Carpet Cleaning and Flood Extraction Services
High Pressure (HOT & COLD) Cleaning Services
Building Wash and External Window Cleaning Services
Lawn Mowing and Yard Services
Rubbish Removal Services
IT Services
Procurement

Our comprehensive OHS&E systems ensure we work with your existing safety and environmental plans by integrating our system to yours.

COMMUNICATION


COMMAND Services operates on a user friendly client management software system that allows you to track the progress of your contract with us and also communicate with COMMAND.

COMMAND ensures all inquiries, feedback and complaints are handled in a timely manner with minimum downtime and a speedy follow up process. This allows continuity on the project at all times.

COMMAND also welcomes suggestions from all our esteemed clients on how we can better serve you.

SRI LANKA


As we expand into Sri Lanka, COMMAND Services will be limited to the following services however, as we get established and further study the growing needs of Sri Lankan residential, commercial, industrial and small business needs, we aim to improve on the services while increase the range to offer a complete one stop solution.

Property Maintenance Services – COMMAND has a proven record in residential, commercial & industrial property maintenance. This service includes

• End of Lease Cleans
• Builders Cleans
• Domestic Services
• Lawn & Yard Maintenance
• Carpet Cleaning
• Pest Control
• Handyman Services
• Smoke Alarm Services
• Flood Restoration
• Smoke Damage


THANK YOU FOR DROPPING BY



Contact Information

Australia

BRISBANE CORPORATE OFFICE
9/5-7 Cairns Street,
Loganholme ,
Brisbane, Queensland, Australia 4129.

P O BOX 172,Mansfield,
Brisbane,Queensland,
Australia 4122.


Sri Lanka

37, Clifford Place,
Bambalapitiya,
Sri Lanka.